On link usability - the art of keeping call to actions consistent

Posted by Alexander Rehm on August 6th, 2008

On Link usability - the art of keeping call to actions consistent Not so long ago I was asked by a client, if it was possible to change a couple of sections within their site as they just updated their product structure: the client was expanding their products to list two more categories. To make them stand out, their marketing team was thinking of using different colours throughout the main content area so that is looks much more consistent, which included changing all link colours and buttons to these new colours.

As a designer you have probably faced a similar situation before - can I or can I not change the link colours on certain pages to keep a consistent look and feel?

Yes, you can, but you shouldn’t ever. Here is why…

On outsourcing work in the web design industry - things to look out for

Posted by Alexander Rehm on July 23rd, 2008

On outsourcing work in the design industry - whatwasithinking.co.ukNot so long ago I received an email from a former student of mine who has just started up his own design studio asking whether or not outsourcing work to contractors, freelancers or studios makes sense and what to look out for.

Especially for upcoming design studios or companies / agencies who are lacking in a certain area (such as developers or Flash animators) it makes sense looking to outsource work to keep employment costs low and not having to worry about whether or not there will be enough work to keep someone (or a whole team) employed.

Read after the fold what to look out for…

On usability and accessibility - please display PDF links properly!

Posted by Alexander Rehm on July 6th, 2008

Please display PDF links properly! - Whatwasithinking.co.ukOver the last couple of months I have been working on a great number of design, usability and accessibility reports for clients of mine. Some of the sites I worked on are pretty good, and all you can recommend is maybe tightening up their call-to-actions or look at a couple of points of Section 508 to validate properly. Then there are some that need a bit more help than that. That is natural, some of the sites have been up for years and could do with a new design or will need some more development work.

But what gets me going of late is the inability of some websites to display their PDFs properly…

On Information Architecture and user-testing - Part 3 - Usability testing and Accessibility testing

Posted by Alexander Rehm on June 4th, 2008

On Information Architecture and user-testing - Part 3 - Usability testing and Accessibility testingFollowing my previous article we are now going to put our website prototype to a first test before we begin developing the website. While the functionality and navigation makes sense to us - after all, we just spent the last week(s) working on it - we need to ensure it works the same way for others as well. We understand how we get from a destination page to the product or trip we are after and finally to the enquiry page - but will anyone else do so as well?

Usability testing will reveal if the flow of the site works, and accessibility testing will ensure that our site complies to any relevant accessibility guidelines.

On Information Architecture and user-testing - Part 2

Posted by Alexander Rehm on April 12th, 2008

Following my previous article about Information Architecture and user-testing you we came to the point where we have researched quite a bit into the client’s company: we know the brand, we know the product(s) and its userbase, and we have acquired demographics of the target market. It is now up to us to design and develop the client’s website.

Many of the designers I worked with in the past have then gone and worked on first mock-ups of the home page and a product page – nicely designed and with a bit of flash here or there – which they then sent to the client to get feedback and develop a new or final draft of these pages. And then they went off and started developing the website, without much (or any at all!) time spent on the information architecture or usability (and accessibility) of the client’s website. In today’s article I want to go through a couple of best practice approaches to information architecture and usability for Business-to-customers (B2C) websites.

Previous Articles

Designing for the mobile web

Posted by Alexander Rehm on April 1st, 2008

Welcome to WhatwasIthinking.co.uk

...my Flash Development, Information Architecture & Web Design Blog. Here you will find best practice suggestions, case studies and code snippets about anything related to Web 2.0, mashups and usability and accessibility testing. And rants.